Rights and obligations
How the contract is formed, and the rights and duties of myhappyclass.edu.vn and the customer.
Updated: 12/09/2026
1. Scope and how the contract is formed
These terms apply between ALBEL Education Company Limited, the provider of myhappyclass.edu.vn, and customers who register or buy a right to use the software.
You may read the service conditions before confirming registration or purchase. myhappyclass.edu.vn records acceptance through a clear confirmation action or another lawful form of conclusion. You may review and correct information before sending confirmation; concluded content is provided in a form you can keep and download. A continuous consumer-service contract is made in writing, including a data message that meets legal conditions, and a copy is provided to you. Visiting the marketing site alone does not create a payment duty or consent to every data-processing purpose.
2. Rights of myhappyclass.edu.vn
- Receive payment matching the confirmed transaction.
- Ask for necessary, accurate information to provide the service and verify transactions.
- Manage the software, protect intellectual property, and apply suitable system safeguards.
- Maintain, improve, and adjust prices for future terms with notice, while honouring commitments for the current term.
- Suspend or terminate in well-founded cases under the Service conditions and limits and the law.
3. Duties of myhappyclass.edu.vn
- Publish the provider’s identity, prices, features, limits, term, payment, activation, refund/cancellation, and support channels.
- Deliver the confirmed plan, account, and term; notify you if an obstacle arises.
- Protect data, process it for the stated purpose and agreement, and help data subjects exercise their rights.
- Receive, verify, fix faults, and handle complaints; refund or compensate when the agreement or the law requires it.
- Issue invoices/records as required.
- Help you receive permitted data before termination or deletion, under the policies and lawful requests.
- Not change conditions retroactively in a way that removes established rights or excludes liability the law does not allow to be excluded.
4. Customer rights
- Receive full information before a transaction; choose a suitable plan and receive the service purchased.
- Ask for payment confirmation, invoices/records, guidance, and fault handling.
- Ask to correct a plan, cancel, receive a refund, or terminate under the policies, agreement, and the law.
- Manage your content, choose what appears on a public profile, and ask for help receiving data within your rights.
- Exercise personal-data rights; give feedback, negotiate, complain, and sue as the law allows.
- Choose not to renew the next term, and not be auto-charged without a lawful agreement.
5. Customer duties
- Provide accurate information, have authority when registering for an organisation, and pay as agreed.
- Protect the account, manage people you allow to use it, and report signs of insecurity.
- Have a lawful right to data, images, and files you upload; fulfil student, parent, and children’s data-protection duties matching your role.
- Do not intrude, damage, abuse the service, or infringe others’ rights.
- Cooperate with necessary information when faults or complaints are handled; you do not have to provide authentication secrets or unrelated data.
- Actively request your data before a notified deletion deadline, within your rights. This duty does not excuse myhappyclass.edu.vn’s own data-protection faults.
6. Content, intellectual property, and liability
Rights in the software, design, and intellectual property of myhappyclass.edu.vn belong to the lawful rights holder. You receive a use right within the plan; paying a fee does not transfer software ownership.
Rights in content you upload remain under the law and agreements with the rights holder. myhappyclass.edu.vn may use that content only as needed to provide the service or with lawful permission; we do not default to using it for advertising or other purposes.
Each party is responsible according to the breach, harm, causal link, and applicable rules. There is no absolute exemption for myhappyclass.edu.vn, and data risk is not shifted entirely to the customer.
7. Changes, disputes, and contact
Changes are published with an effective date and suitable notice. If a change materially affects a purchased term, myhappyclass.edu.vn discusses a lawful option, including honouring the commitment or handling the unused part; silence is not treated as automatic acceptance.
The parties prefer good-faith discussion; the right to ask a competent authority to resolve a dispute remains. Vietnamese law applies according to the rules on applicable law. An invalid clause does not remove mandatory customer rights.
Contact: ALBEL Education Company Limited — 5th Floor, 70 Pham Ngoc Thach, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam. Support email: hello@myhappyclass.edu.vn. Phone: 0907971104.